Terms & conditions

TERMS AND CONDITION

CANCELLATION POLICY
All pre-booked sessions must be cancelled a minimum of 24-hours in advance. If you late-cancel, the full price of session will be charged.

PURCHASE POLICY
12 session packages expire 90 days from purchase, 4 or 8 session packages expire 60 days from date of purchase. All session packages are non-transferable and nonrefundable; there are no exceptions. Packages may be suspended for up to 3 months and are subject to Owner approval due to documented Illness, Injury, or Extended Travel (over 30 days).
Studio participants under 18 years old, and not accompanied by an adult, must have a signed waiver and membership agreement on file signed by a legal guardian.
Retail items that are unworn and unwashed may be exchanged within 30 days of purchase. No refunds on retail items.

All session times and trainers are subject to change. Pricing is subject to change without notice.

TERMS AND CONDITIONS
By signing up for a The Fitness Studio, LLC session, you acknowledge you have voluntarily chosen to participate in a program of intense physical exercise. You acknowledge that you are fully informed of the strenuous nature of this exercise program and the possibility of adverse physiological occurrences including, but not limited to, abnormal blood pressure, fainting, heart attack or death. You assume all risk of your health and wellbeing, and fully release and hold harmless for any responsibility, cost or damages, The Fitness Studio, LLC, its parents and subsidiaries, trainers, members, and employees. Your agreement to this release, and the Waiver of Liability attached hereto, applies each time you visit The Fitness Studio LLC. You acknowledge that any minor under your care, has voluntarily chosen to participate. You assume all risk for your health and wellbeing, and that of any minor under your care.

Free consultation or any other introductory offers. First-time visitors and local residents only. Subject to availability. See studio for details.

ALL PARTICIPANTS
As with any exercise program, you assume certain risk by starting and/or participating in exercise activities. Our workouts are extremely strenuous, and participants are urged to consult a physician before participating or starting an exercise program. It is your responsibility to ensure that you do not exceed your physical limits or over-exert yourself. You are responsible for choosing to modify, slow down or even quit a given exercise or entire workout based on your physical condition.
There is an increased risk of injury by performing activities incorrectly. If you choose to participate in this exercise program, you assume these risks of your own free will and accord.
It is your responsibility to not exceed or overexert your own personal limits.
The Fitness Studio LLC, nor its employees, make any guarantees of results that may be obtained from our exercise program. Even if you follow the program in full, you may not obtain desired results. Actual results depend on the individual and effort exerted, in addition to nutritional and lifestyle choices.
All participants should obtain medical advice and approval prior to starting any strenuous activity, including prior to commencing any activities with The Fitness Studio, LLC.

RETURN/REFUND
Refunds are subject to owner approval due to documented Illness, Injury, or Extended Travel (over 90 days). A refund request must be done in person and applicable documents signed with validating reason. There is a no refund policy on a service purchased unless one of the above reasons are approved.
Studio participants under 18 years old, and not accompanied by an adult, must have a signed waiver and membership agreement on file signed by a legal guardian.
Retail items that are unworn and unwashed may be exchanged within 30 days of purchase. No refunds on retail items.

All session times and trainers are subject to change. Pricing is subject to change without notice

PRIVACY POLICY
If you send certain specific submissions (for example contest entries) or creative ideas, suggestions, proposals, plans or other material, whether online, by email or postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are under no obligation to (1) Maintain any comments in confidence; (2) pay compensation for any comment; or (3) respond to any comments.

PERSONAL INFORMATION
Your submission of personal information through the studio is to be used for studio purposes only.

MOBILE SERVICES
The Fitness Studio LLC may include certain services available via your mobile phone, including but not limited to (i) the ability to book and/or purchase class packages, (ii) the ability to receive and reply to The Fitness Studio LLC messages, (iii) the ability to browse The Fitness Studio LLC from your phone, (iv) the ability to access certain features through the Wellness Living app you have installed on your phone. We do not charge for these services. However, normal messaging and data rates will apply. By using these mobile services, you agree that we may communicate with you regarding The Fitness Studio LLC and other entities by SMS, MMS, text message or other electronic means to your mobile device.

You will create a password for your mobile app and you are entirely responsible for maintaining the confidentiality of it. You agree not to use the account and password of another member at any time or to disclose yours to a third party. You are solely responsible for any and all use of your account.

INTELLECTUAL PROPERTY
The trademarks of The Fitness Studio LLC are proprietary to The Fitness Studio, LLC and may not be used by you for any reasons other than as expressly permitted by these terms. All Website and App content, design, text, graphics, and interfaces; the collection, selection, and arrangement thereof; and all software are property of, or duly licensed to, The Fitness Studio LLC. You have the right to view, electronically copy, and print in hard copy portions of the Website and App for the sole purpose of making class reservations, purchases, or other personal use.

Any other use of materials on the Website, including modification, distribution, or reproduction for purposes other than those noted above, without the prior written permission of The Fitness Studio LLC, is strictly prohibited.

You acknowledge that The Fitness Studio LLC and/or third-party content providers remain the owners of all Website and App materials, and that you do not acquire any of those ownership rights by downloading, copying, or using any such material in accordance with these Terms. The Fitness Studio LLC may discontinue or remove the Website or App, or any portion thereof, or discontinue your right to use the Website or App, or any portion thereof, at any time.

Any and all information on The Fitness Studio LLC specific workouts is prohibited from being shared.
By execution hereof, the participant agrees to the foregoing terms and conditions.